Title: Delivery Lead – IT Operations & Service Delivery
Blue Cross Blue Shield of Michigan is currently seeking a Delivery Lead / Technology Consultant – IT Operations and Service Delivery for their Detroit Towers / Lafayette facility. The role of the Technology Consultant – IT Operations Improvement and Service Delivery is to develop, implement and manage various processes. These processes are associated with production operations, service desk, desktop computing, and systems maintenance; within a multi-vendor, multi-sourced technical computing environment.
Responsibilities include strategic infrastructure planning, technical project management, and hands-on engagement with a variety of technology, business process improvement/innovation, vendor management, and executive communications.